Communicating in a Supportive Role

Wednesday, August 18, 2021 - 12:00pm to 1:00pm

Registration Link:

This workshop focuses on the need and benefit of peer support and how to effectively support others along your healthcare journey. The workshop discusses the effects of trauma, stress and grief and how to walk along someone who is experiencing these feelings. Listeners will learn basic ways of listening in a supportive way to help others.

Learning Objectives:

  • Explaining the benefits of peer support
  • Understanding chronic stress, chronic sorrow and the grief process
  • Defining the skills of active listening


Lori Albers is a mom to two children with a variety of medical and mental health challenges, Her role supports Parent to Parent of Wisconsin and the Regional Centers for Children and Youth with Special Healthcare Needs. She is a graduate of the BPDD's Partners in Policymaking Program, an advocate with Children's Advocacy Network and the Survival Coalition with Family Voices. Lori has presented to Wisconsin's Congenital Heart Symposium and was featured on the On-Air Advocate.

De Anna Lynk joined Children’s Wisconsin in February 2021 as the CYSHCN Project Manager under the Parent to Parent Grant. She currently runs the Parent to Parent program. She has a background that includes behavior therapy, referrals and assessments, case management and crisis response. Currently pursuing a doctorate in Human Services, De Anna continues to seek out ways to improve service provision to individuals with identified barriers to achieving health and safety. Mostly importantly, De Anna is a mother of two children that have had their own health care need challenges so she values family voice and empowerment in the healthcare arena.

Workshop Registration Form

Workshop Registration Form

Registration is required for all WI FACETS–sponsored workshops. You may use the form below to register or you may register by contacting Sandra McFarland at 877-374-0511. If you use the form, please make sure to include the title and date of the event you are registering for.

All WI FACETS-sponsored workshops are free.  Requests for any special accommodations must be made at least two weeks prior to the event. Please list any accommodations requested in the “Special Request” box below.