After July 16, 2022, anyone in mental health distress is able call or text 988 or use the chat function via suicidepreventionlifeline.org to connect with a counselor. Wisconsinites who use 988 will connect with Wisconsin Lifeline, an in-state call center where trained counselors answer calls, chats, and texts. This new and easy way to access mental health support has many implications for behavioral health providers and county crisis programs.

Learning Objectives:

• Participants will learn about Wisconsin Lifeline and what services are provided through 988.
• Participants will learn about the history of the 988 Suicide and Crisis Lifeline.
• Participants will learn what a user experiences when they contact 988.

Presenter: Caroline Crehan Neumann. Caroline Crehan Neumann is the Crisis Services Coordinator at Wisconsin Department of Health Services